The Taskeen Helpline was launched in June 2020 to provide telephonic counselling to sufferers of mental health problems and their caregivers. The objective of the program is to:
- To establish a helpline that provides compassionate listening services to people contacting us for help.
- To refer beneficiaries requiring clinical support towards relevant mental health service providers.
- To evaluate whether the referral was successful and how much the beneficiaries benefited from the services.
- To vet and maintain a registry of qualified mental health service providers across Pakistan.
Our trained wellness counselors provide compassionate listening services to those who seek our help easing their distress. During the consultation, they also conduct a mental health screening to ascertain if the beneficiaries require specialized mental health services. If the beneficiaries do require such services, then they are connected to our partner mental health service providers.
Our helpline channels include WhatsApp, Facebook messenger, Instagram messenger, SMS and our helpline number 0316-TASKEEN (8275336).